If you need to cancel your child’s session, you must do so 24 hours prior or you will incur the regular hourly session fee. In case of a sudden illness or an emergency, please try to notify us before your child’s scheduled hour. Make-up sessions are to be scheduled within 30 days of the excused absence. Please call or email during non-instructional hours to schedule make-up sessions.
Scheduled sessions can be changed with 24 hours prior notice without incurring a fee. Excused absences are also made for emergencies that occur the day of a scheduled appointment.
We strive to ensure that all students have a pleasant and productive learning experience at CLC by instituting a few proactive policies. We expect all of our students to make a good effort and participate fully. They should respect themselves, other students, our teaching staff and the Center. We cannot be responsible for any personal items left behind.
Picking Up and Dropping Off
Please be punctual with respect to attendance. If you will be late (or early), please call us. The client assumes all risks and holds harmless California Learning Center staff and owner should the child leave the waiting room. California Learning Center does not provide childcare before or after the scheduled session time.
We accept all major credit cards, personal checks and cash. The client agrees, in consideration for all services received by their child at California Learning Center, that the client is obligated and promises to pay California Learning Center customary charges for such services. A late fee of $25.00 will be assessed on accounts not paid in full within 60 days. If the account is referred to a collection agency or an attorney, the client agrees to pay reasonable attorney’s fees, collections fees, and collection expenses.
You may terminate your child’s program at any time. However, a two-week notice is required. This gives us time to assess any completed skills for a final summary of progress. It also gives the student a sense of closure and a chance to spend any remaining scholar dollars. A refund will be issued for tuition paid but not used. A $25.00 fee will be charged for all returned checks.
The California Learning Center promises responsible handling of sensitive customer information. Order information is encrypted during transmission using industry-standard SSL (Secure Sockets Layer) technology. We do not, nor will we ever, sell or distribute any customer information. Details such as your name, mailing address and email address are only used to fulfill website orders, to respond to inquiries, or to inform you of new products and related information.